Our mission
We want to empower modern and hybrid Contact Centres with unparalleled voice quality and communication clarity. There's nothing worse than being unable to communicate efficiently with an agent. Like your customers, we hate it when this happens to us. We are innovating in telecommunication to make sure that every call is crystal clear.
A bit of history
We created Angarium after working on a complex digital transformation and the migration of legacy telephony for a FTSE250 company. We started by maintaining and improving the OpenSource based Session Border Controller (SBC) we developed for them.
We faced the common industry challenge of misdiagnosed call quality issues or incidents. Frustrated by these persistent challenges, we started developing innovative products to increase the observability of our system. This led to the creation of our core products. Both products are born from our firsthand experience and a deep understanding of the industry's pain points, designed to empower businesses with the tools needed for maintaining superior call quality.
Customer-Centered
We listen to and understand the needs of our customers, delivering solutions that exceed expectations and foster long-lasting relationships.
Technical Expertise
We are a team of industry veterans and technical wizards, continuously pushing the boundaries of innovation and solving complex problems with simplicity.
Community Contribution
We believe in the power of open-source and collective growth, contributing to community projects and sharing knowledge for the betterment of all.
Responsible Leadership
We lead with integrity and humility, taking responsibility for our actions and decisions, always striving to make a positive impact on our team, customers, and society.
An true extension of your team
We're not just yet another service provider. We are an extension of your team. For real! You will have direct access to us. We will be available on your Slack or Team if you want.
Why? Speed and access to the right expertise are the best ways to reduce your downtime during an incident or crisis
