Your VoIP infrastructure is the cornerstone of voice and UC offerings for business and residential customers. Angarium empowers you with the tools to proactively manage and optimise your system, ensuring seamless customer interactions and minimising disruptions.
Our VoIP Solutions
We design our voice solutions for maximum interoperability and scalability for both cutting-edge tech and legacy systems. Angarium can design and implement efficient, scalable solutions to augment or replace customer voice systems and ensure smooth operation for the lifecycle of a system.
Open-Source SBC Monitoring
Our comprehensive platform captures and analyses essential logs, metrics, and traces from leading SBC platforms, including Kamailio, FreeSWITCH, OpenSIPS, and RTPengine. This empowers you with real-time, instant insights into your SBC's health and performance, enabling proactive issue detection and resolution.
Easily ensure optimal performance and reliability of your Session Border Controllers (SBCs) with Angarium's powerful monitoring solution that’s both detailed and simple to navigate.
- Comprehensive Visibility. Access deep insights into the complete customer experience by tracking calls and interactions across all network layers.
- Proactive Troubleshooting. Identify and address potential issues before they impact your customers, ensuring seamless communication.
- Optimise Performance. Tweak SBCs for peak performance with variable loads, reducing downtime and improving overall user experience.
- Vendor Agnostic Support. Seamlessly integrates with other vendors and existing network solutions, providing optimal functionality across multi-vendor environments.
- Enhanced Security. Safeguard your network and protect sensitive data with robust security features for multi-tenant environments.
Why It Matters: Avoid frustrations stemming from fragmented reporting systems and waiting for problems to escalate. Angarium's proactive monitoring empowers you to detect, diagnose, and resolve issues efficiently, ensuring your SBC operates smoothly 24/7.
Toll-Free Number Testing
With Angarium's Toll-Free Number Testing, you can proactively identify and address issues before they impact your business. Our advanced monitoring system continuously checks your toll-free lines, providing detailed performance metrics and call traces to help you pinpoint the root cause of any problems.
Our proactive approach ensures uninterrupted service and helps maintain customer satisfaction.
- Early Detection of Issues. Identify problems before they impact your customers, preventing service disruptions and maintaining a positive customer experience.
- Detailed Insights. Gain a deep understanding of your contact centre’s performance with in-depth metrics and call traces.
- Ongoing Performance Testing. Discover and resolve potential weak spots in network performance with custom testing plans tailored to specific needs.
- Proactive Issue Resolution. Resolve issues quickly and efficiently with actionable insights and evidence.
Why It Matters: Regular ongoing testing allows us to observe issues that can appear in production environments and take action to keep performance on track.
SIP Trunks for Genesys
Seamless scalability, high availability, and multi-region support mean customer calls always connect anywhere in the world. With our DTMF transcoding option, you can overcome limitations and, for example, enable various features such as secure payments directly within your IVR flow.
Ensure your contact centre can handle increasing call volume with Angarium's cloud-native SIP Trunks for Genesys.
- Forward-looking Scalability. Easily adjust capacity to meet your growing needs as your fibre business expands and changes over time.
- Exceptional Reliability. Experience uninterrupted service with redundant infrastructure and failovers that keep customer systems working.
- Global Reach. Leverage reliable SIP trunking to ensure seamless communication with multi-region support.
- Advanced Features. Leverage DTMF transcoding for secure payments and other enhancements in powerful IVR systems.
Why It Matters: Avoid the issues in managing demanding SIP trunk setups with our solutions that scale effortlessly, ensuring consistent, secure, and reliable communication across your entire contact center.
VoIPLens
With VoIPLens, you can proactively monitor your network and stay informed of potential problems in real-time. Angarium regularly conducts comprehensive testing to identify and address issues before they impact your customers.
Access real-time data and insights for faster troubleshooting to keep your voice and UC solutions running at peak performance.
- Unified Diagnostics. Monitor, test, and alert from a single platform to keep services running smoothly.
- Cloud-based Access. Manage your system by accessing your tools and dashboards from anywhere.
- Real-time Data. Gain immediate insights into your network's health to prevent quality issues or disruption of service.
- Comprehensive Coverage. Take advantage of full VoIP infrastructure visibility to perform assessments and diagnostics.
Why It Matters: VoIPLens provides your fibre business with complete visibility, allowing you to reduce downtime by proactively addressing issues to minimise disruptions and prevent costly service outages.
Why Choose Angarium?
Grow your business and earn higher profit margins with Angarium's innovative VoIP solutions, built on robust open-source platforms like Kamailio and RTPengine. Our solutions offer unmatched power, scalability, and cost-effectiveness that ensure your customers have world-class voice service 24/7. We provide you with the tools to optimise your infrastructure, reduce operational costs, and deliver exceptional customer experiences.
Whether you manage a large contact centre or complex VoIP networks, Angarium's solutions provide the reliability, flexibility, and transparency your fibre business needs to succeed.
Let’s Talk Solutions Today.
Get in touch to discover how our solutions can enhance your business. From advanced monitoring and testing to scalable SIP trunks, we have the products to ensure your systems run at their best—every single day.